🔄 سياسة الاسترداد والاستبدال | Refund and Exchange Policy

🔄 Refund and Exchange Policy

Last Updated: May 2026

Due to the nature of our digital services, refunds are subject to the following conditions:

✅ Accepted Refund Cases

  • Service not started within 24 hours of order placement
  • Technical error on our part
  • Service not meeting agreed-upon specifications

❌ Non-Refundable Cases

  • After service commencement
  • Government agencies rejecting the request for reasons beyond our control
  • Providing incorrect information

⏱️ Refund Processing Time

Refund requests are processed within 3-5 business days.

📧 Contact Us

📧 billing@nawadersrv.com • 📱 +966 53 958 3314 • 💬 WhatsApp: +966 507552384